This website is operated by RUMPUNCH (Trading Name), a business duly incorporated in Sri Lanka bearing Registration No. W/A 203266 with its registered address at 32 First Chapel Lane, Colombo 06, Sri Lanka in conjunction with LINEA AQUA (PRIVATE) LIMITED (Corporate Name) a company duly incorporated in Sri Lanka bearing Registration No. PV6810 with its registered address at 10th Floor, Aitken Spence Tower II, 315, Vauxhall Street, Colombo 02, Sri Lanka. Throughout the site, the terms “we”, “us” and “our” will jointly refer to RUMPUNCH and LINEA AQUA (PRIVATE) LIMITED.
We offer this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”). These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes.
ONLINE STORE TERMS
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature.
We reserve the right to refuse service to anyone for any reason at any time.
MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without prior notice.
We reserve the right to modify or discontinue the Service (or a part or content thereof) at any time without prior notice.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
DESIGN, PRODUCTS AND SERVICES
We have made every effort to display as accurately as possible the colors and images of our products that appear online. We cannot guarantee that your computer monitor's display of any color will be accurate.
Due to the differences in screen resolution, actual colors may vary and are not considered a defect or misrepresentation of an item. Fabric layout and placement of prints may also vary and are not considered a defect or misrepresentation of a product.
As these are high quality products, please be sure to care for your items as instructed on the care labels or tags. Hot tubs, heavily chlorinated pools and lotions may cause yellowing or fading of a swimsuit. These are not considered defects. Once a swimsuit is worn and the tags are removed, the item(s) may not be returned for any reason.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
Images of people, places and/or products posted on this website are either the property of RUMPUNCH, or are used by us with the express permission. Unless otherwise noted, all content included on this website, including images, illustrations, designs, icons, photographs, video clips and written and other materials is the property of RUMPUNCH or its partners or affiliates and is protected by Sri Lankan and international copyright laws. The compilation of this website is the exclusive property of RUMPUNCH and is protected by Sri Lankan and international copyright laws. Any unauthorized use of any content or materials on this website is strictly prohibited and may violate copyright and trademark laws, and/or the laws of privacy, publicity, and/or communications regulations and statutes.
All trademarks, service marks, and trade names (collectively the “Marks”) that appear on this website are proprietary to RUMPUNCH, or the other respective owners of such Marks. You may not display or reproduce the Marks in any manner without the prior written consent of RUMPUNCH, and you may not remove or otherwise modify in any manner any trademark notices from any content offered or received through the website.
ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.
You agree to provide current, complete and accurate purchase and account information for all purchases made via this online store.
CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
If you have any questions about these terms and conditions, please write to us by email to [email protected]. And you may also mail a letter to 32 First Chapel Lane, Colombo 06, Sri Lanka.
We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information. By visiting our Site, you accept the practices described in this Policy and our Terms and conditions.
(1) WE MAY COLLECT, STORE AND USE THE FOLLOWING KINDS OF PERSONAL INFORMATION:
(a) Information about your computer and about your visits to and use of this website including your IP address, URL, geographical location, domain & browser type and version, operating system, referral source, length of visit, page views, website navigation etc.
(b) Information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services, preferences, messages & requests made, search patterns which we may collect even though you may not register on our website.
(c) Information that you provide to us for the purpose of registering with us including but not limited to Name, Billing & Delivery addresses, Email address, Telephone numbers, credit card and other payment methods, purchasing patterns and password/s.
(d) Information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters including inquiries, personal information or preferences which you may provide.
(e) Any other information that you choose to send to us;
(f) Other information that you may provide for the processing of your orders or to answer a query, or for the purpose of a survey, or to make improvements to our website or to obtain special offers (if any) that may be offered.
By being on this website and browsing its contents in any form or manner you confirm and agree that you have no objection for any of the above information or any other that may have been collected during that time, being used by us for either contacting you or recording the visit in any way by us or our affiliated companies. You agree that you do not consider this in any way a breach of your rights either at the time of your access or any time in the future.
When registering yourself for the purpose of ordering online, kindly provide all the specific information requested to facilitate receiving any product offers, information regarding new products or promotions etc
A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.
We may use both “session” cookies and “persistent” cookies on the website. We will use the session cookies to: keep track of you whilst you navigate the website and also other uses. In addition, we will use the persistent cookies to: enable our website to recognise you when you & other uses visit our website.
Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.
Our advertisers/payment services providers may also send you cookies.
We may publish product or ingredient or other related interest-based advertisements on our website. These are tailored by RUMPUNCH to enhance the website and to reflect your interests. To determine your interests, we or our web administrator will track your behaviour across the web using cookies. You can view, delete or add interest categories associated with your browser.
Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites, including this one.
(3) USING YOUR PERSONAL INFORMATION
We may use your personal information to:
- Administer the website;
- Improve your browsing experience by personalising the website;
- Enable your use of the services available on the website;
(d) Send to you goods purchased via the website, or/and supply to you services purchased via the website;
(e) Send statements and invoices to you, and collect payments from you;
(f) Send you general (non-marketing) commercial communications;
(g) Send you email notifications which you have specifically requested;
(h) Send to you our newsletter and other marketing communications relating to our business or the businesses of carefully-selected third parties which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology. You can inform us at any time if you no longer require marketing communications by emailing us on [email protected];
(i) Provide carefully selected third parties with statistical information about our users – but this information will not be used to identify any individual user;
(j) Deal with enquiries and complaints made by or about you relating to the website; and
In addition, we may disclose your personal information:
- To the extent that we are required to do so by law;
- In connection with any legal proceedings or prospective legal proceedings;
- In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
- To the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling; and
- To any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
(5) INTERNATIONAL DATA TRANSFERS
Information which you provide may be transferred to countries which may not have data protection laws equivalent to those in force in Europe, USA or perhaps your country of residence.
In addition, any personal or other information that you submit for publication on the website will be published on the internet and may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.
You expressly agree to such transfers of personal or other information.
(6) SECURITY OF YOUR PERSONAL INFORMATION
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information to the best of our ability. Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
You are responsible for keeping your password (as applicable) and user details confidential. We will not ask you for your password (except when you log in to the website).
(7) POLICY AMENDMENTS
(8) YOUR RIGHTS
You may instruct us not to process your personal information for marketing purposes by email at any time. You may email to [email protected].
(9) THIRD PARTY WEBSITES
The website may contain links to other websites. We are not responsible for the privacy policies or practices of third party websites.
(10) UPDATING INFORMATION
Please let us know if the personal information which we hold about you needs to be corrected or updated.
RUMPUNCH will not sell products to children below the age of 16 online. If you are not above 16, please do not share personal information with us, as we will not (if known) collect, request or maintain information of children under the age of 16. However, parents or adults may purchase products for them.
or by mail to 32 First Chapel Lane, Colombo 06, Sri Lanka.
DELIVERY & RETURNS POLICY
This policy is applicable only for orders placed on the FUZE by RUMPUNCH site -
DELIVERY - SRI LANKA
- Delivery will be free island wide & order dispatch will take place within 10 working days from order confirmation for orders placed before 12 Noon IST.
- Once an order is dispatched, a notification will be sent via email to the customer and the delivery will be handled by Certis Lanka our local delivery fulfillment partner (Hotline – 0112-557-777).
- Customer signature is required on the courier slips.
DELIVERY - OTHER COUNTRIES
- Delivery will be charged as per the “Shipping Cost” mentioned at checkout & order dispatch will take place within 10 working days from order confirmation for orders placed before 12 Noon IST.
- Once an order is dispatched, a notification will be sent via email to the customer and the delivery will be handled by DHL International Courier our international delivery fulfillment partner
- For order follow up please visit www.dhl.com.lk/en.html and enter the tracking number listed in the order dispatch confirmation email.
- Customer signature is required on the courier slips
We aim to meet these delivery times but during busy periods (including sale) deliveries may take a little longer. Occasionally updates to our systems or force majeure events, such as extreme weather conditions, will mean that these delivery services aren’t available, or that order cut-off times need amending and/or delivery times need to be extended. However, we will always work hard to keep these temporary changes to a minimum. RUMPUNCH cannot be held liable for any parcels that are lost or stolen as a result of any specific delivery instructions left for the carrier.
TAXES, CUSTOMS & IMPORT CHARGES
You may be charged for handling fees and taxes as your order passes through customs at the point of receipt. All duties and taxes charged on international orders at the point of receipt are to be borne by the recipient.
RUMPUNCH has no control over these charges and we can’t tell you what the cost would be, as customs policies and import duties vary widely from country to country. We recommend that you contact your local customs office for current charges before you order, so you are not surprised by charges you were not expecting.
FUZE BY RUMPUNCH RETURN AND EXCHANGE POLICY
At RUMPUNCH, we take great pride in our reputation for quality and excellent value. It is important to us that you are completely satisfied with your purchase. However, as swimsuits purchased through ‘FUZE’ by RUMPUNCH are customized to suit the client’s individual tastes, certain limitations do apply.
For customized swimwear, exchange will be possible, in the event of manufacturing defects or damage caused during the shipping process. Such items will be remanufactured to the customer’s original design and re-shipped within ten working days of receiving original defective/damaged item.
- On receipt of advice/instructions, please post the original item(s) to reach us at, RUMPUNCH, ATTN: Brand Manager, RUMPUNCH, 32 First Chapel Lane, Colombo 06. Defective items should be returned within 28 days from the date of original shipment by us.
- All items returned to us must be in original condition with all original tags attached, hygiene liner in place and must be free of any odor and/or stains. Assessment of the condition of the returned item(s) will be at the sole discretion of RUMPUNCH.
- The item must not have been worn, washed or otherwise used.
- In the event that an item has been damaged during the shipping process, the damaged bag should be returned along with the damaged goods.
- Custom designed items, will be re-manufactured to the customer’s original request and re-shipped within ten working days.
- Original shipping and handling fees are non-refundable.
All queries will be responded to from Monday to Friday between 9:00 AM – 5:00 PM (IST)
Address - RUMPUNCH, 32 First Chapel Lane, Colombo 06, Sri Lanka
Email - [email protected]
Hotline - +94769222598